How Coronavirus Affects Online Shopping

The Coronavirus Pandemic has been felt in all Countries of the World.  China, where the virus originated, is now emerging and gradually manufacturing capability is increasing and clothing and other products have begun shipping again.

However, with far fewer International Flights including cargo flights, many international shipping companies are experiencing unavoidable delays in picking up, transporting, clearing customs and delivering parcels and packages.   This may affect the delivery of your Spottedfrogs Order so we ask for your patience.  For express shipping, we provide you with the ability to track your order until it is delivered.   For our standard shipping, end-to-end tracking isn't usually available.

One of the most common questions online Customers are asking is it safe to receive a letter or a package from China or any Country with Coronavirus?
The Answer, according to the World Health Organisation is: Yes, it is safe. People receiving packages from China or other countries are not at risk of contracting 2019-nCoV.   From previous analysis, we know coronaviruses do not survive long on objects, such as letters or packages. Source: WHO  

If you have any specific questions on shipping and deliveries please email us (see contact us in the footer)

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